Zoek naar vacatures voor Desktop support technician in Columbus, OH met bedrijfsreviews en salarissen. Desktop Support Technician jobs at Insight in Houston, TX 01-10-2021 - Requisition Number: 79381 Roles and Responsibilities: Field incoming incident or service requests from … Desktop Support Technician, IT Support, Junior IT Technician and more on Indeed.com Desktop Support Technician Resume Examples. Endorse and apply upgrades to systems to ensure durability. Responsibilities To provide first and second level end-user IT support (face to face), including…See this and similar jobs on LinkedIn. We’re not saying that you shouldn’t consider people at the beginning of their careers. Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company. He/she is responsible for installations on the desktop and peripherals, and is also saddled with the task of helping all the staff and stakeholders at the firm to resolve any IT related incidents and requests. Desktop Support Technician Job Description Template. You can create such job description by applying the sample copy and information in this article. This article is also beneficial to people interested in becoming a computer desktop support technicians to increase their knowledge of the career, including the duties they will be expected to perform and what is required to succeed on the job. Having an entry-level IT technician straight out of technical school can definitely work well for certain scenarios, especially if they are not the only desktop support technician at your company and they have more experienced technicians to learn from and work alongside. 2) 2 Years of Enterprise Help Desk experience. Chalk out maintenance plan for the prevention of unexpected failures. Therefore, if you are an employer or a hiring manager needing to recruit for the position, you should go for the best that you can find. This position assists end-users with technical support of desktop … Previous experience working in an IT support role, preferably four or more years experience, Previous work related experience in a customer service related role could be a plus, Minimum of an associate degree or OND in computer science, information technology, or in a related field, Excellent IT skills and knowledge of troubleshooting computer related issues both hardware and software, as well as desktop, laptop and mobile devices, Knowledge of Microsoft system center configuration manager, VMWare virtual desktop infrastructure, encryption software, as well as other software can be an added advantage, Knowledge of windows server, active directory, Microsoft exchange server, as well as TCP/IP, DNS and DHCP is desired, Good communication skills, both oral and written, Ability to meet new people and commence conversations. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! His/her duties also involve monitoring system configurations and maintaining a level of functionality. new offer (15/01/2021) job description. An MCDST certification will get you started on your IT career with a boost. Desktop Support Technician Job Description, Duties, and Responsibilities. As a Desktop Support Technician, you’ll play a crucial role in supporting our customers and proactively identifying their needs. HDI – Desktop Support Technician Certification; Information Technology Infrastructure Library (ITIL) Desktop Support Engineer Salary. Description. Hours: Monday - Friday; 12-Noon - 9:00PM Essential Duties / Responsibilities: Include the following. Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Desktop support technicians perform various functions in an organization to keep computer hardware and equipment in top working state. 65 vacatures voor Desktop support technician in Columbus. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections. He/she has as part of their work description the responsibility of running system maintenance and recovery tasks. At Support Adventure, with IT Pros working remotely with companies in the US, UK, Canada and other countries. About Us. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We are looking for a Desktop Support Technician to work in a dynamic environment providing direct support to our internal teammates. Job Assessment Tests: How to Top Your Competition. Description. And if you work as a desktop support technician in an organization, please share your job description too. It is mandatory to procure user consent prior to running these cookies on your website. Teksystems, inc - Township Of Raleigh. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. The national average salary for a Desktop Support Technician is $44,512 in United States. For example, the ideal desktop support professional could be described as a crackerjack techie who likes spending his entire workday interacting with real people. Professionals who have taken some computer-related courses are often skilled. This website uses cookies to improve your experience while you navigate through the website. Works directly with customers to assist in setup/break down and … Did this post help improve your knowledge of what desktop support technicians do in a company? The technician is involved in the set-up of software and hardware on various types of operating systems like Windows, Unix, Linux, and many more. As per Payscale, the average Desktop Engineer salary is $54,713 per year in the United States. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Know the price in 5 clicks. Update and maintain the computer inventory and equipment. This certification specifies that a professional is expert and knowledgeable adequately to execute basic troubleshooting and repairs support issues on a desktop setting running on the Microsoft Windows operating system. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Must be willing to work Third Shift 11 pm - 7 am. Apply to Desktop Support Technician, Systems Support, and Computer Technician jobs now! Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Assist in technical upgrading and maintaining of entire desktop systems. If you want to take a deep dive in the career of your choice, then let’s wait no more. Coordinate with vendors to resolve technical problems with desktop computing equipment and software. Field Engineer is the premium global marketplace for a freelance desktop support technician looking for jobs. These cookies do not store any personal information. Support Adventure Limited - Enter Support Adventure. Analytical and adept at resolving complex network issues. Train and guide staff hardware and software usage. Ability to multitask effectively and work in a fast-paced environment. Microsoft has developed a highly specialized program as MCDST to provide an edge to the professionals, as companies rely on certifications to verify the skills per the abilities. Predominantly they are responsible for installation, maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client or colleagues. Monitoring day to day computer performance. Requisition Number: 78301 Position Overview. Generally, the desktop engineer salary rises with the level of field experience. Other duties may be assigned. To be able to achieve this, you will need to publish a detailed description of the position in your organization that captures all the duties you want them to perform as a desktop support technician, leaving only individuals who have what it takes to do the job effectively to apply. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. An organization may need their desktop support technician to hold certifications in the products and services the companies use. Support Technicians are the first point of contact for local end-user support and deliver remote support to various offices of an organization. Necessary cookies are absolutely essential for the website to function properly. Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace. They are also accountable for groundwork, installation, and maintenance of end user workstation equipment (laptops/ desktops) and additional peripherals including IP telephones. For You Customer-focused Desktop Support Technician with more than years of success in a variety of computer operating systems applications and hardware. Desktop Support Technician Skills and Personality Traits. Perform fixes at the desktop level using remote tools which will include installing and upgrading software, installing hardware, and configuring systems and applications. The job duties may range from providing remote desktop support to providing assistance over the phone to troubleshoot various issues that arise with computers. The Desktop Support Technician serve as the first point of contact for employees seeking technical assistance for computing and phone issues. A desktop support technician works in the IT department of a company as the first point of contact when something goes wrong with an employee's desktop computer or the companies network. Desktop Support Technicians, or Information Technology Support Technicians, assist computer users by answering their questions, resolving their technical problems, and maintaining a company's network, software and computer equipment. Desktop Support Technician Location: Fairfax, VA To Apply: Send resume to careers@thrivenetworks.com . Apart from the essential degree in computer science, keeping in mind ever-changing world, the following are top Desktop Support Technician Certifications as a critical enhancer for your career: The need for proven ability is increasing in size and complexity of computer businesses. Certification authenticates the knowledge of and best practices needed by Desktop Support Technician. Their job description also entails troubleshooting problematic areas (in person or by electronic means of communication like telephones or email) with accuracy and speed. The Desktop Support Technician is the first point of contact when something goes wrong with desktop or computer’s network. By clicking “Accept”, you consent to the use of ALL the cookies. Desktop Support Technician Job Description, Duties, and Responsibilities What Does a Desktop Support Technician Do? We also use third-party cookies that help us analyze and understand how you use this website. Identify and learn appropriate software and hardware used and supported by the organization. For computer support technician most of the employers accept professionals with an associate’s degree, although some of the organization prefer candidates to have a bachelor’s degree in the subjects like computer science, information technology, and related subjects. Search Desktop Support Technician jobs hiring now. Validate & approve VPN access for all remote users. Please, leave your thought in the comment box below. According to PayScale, an average Desktop Support Technician salary ranges from $30,914 to $60,992 per year in the United States. 8,635 Desktop Support Technician jobs available on Indeed.com. Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Desktop Support Technician employees. LinkedIn Desktop Support Technician in Moses Lake, WA Our company is looking for a Desktop Support Technician to join our team. Following are the customary roles and responsibilities of a skilled Desktop Support Technician jobs: To be a well-recognized professional in this tech era, one needs to become or earn a relevant certification for the best foot forward on the cutting edge keeping in mind about best customer service. Terrific Contract Opportunity! Support in testing and deployment of new applications and systems. Reporting to the Manager, Information Technology, the Desktop Support Technician is an entry-level IT position offering support to the Pure Sunfarms cultivation, production, and manufacturing floor. 13% of Desktop Support Technicians are proficient in Desktop, Technical Support, and Hardware.. They’re also known for soft skills such as Speaking skills, Writing skills, and Listening skills.. We break down the percentage of Desktop Support Technicians that have these skills listed on their resume here: Setting up the Organization’s computer system to meet specific business goals. Desktop Support Technician is known as one of the backbones of IT organization. The Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification supported and supervised by Microsoft Corporation. What Does a Desktop Support Technician Do? They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. Download our app to sign up and get started. Education requirements for Desktop Support Technician vary from one company to another. Desktop Support Technician. With more than 40,000 freelance field engineers from more than 170 countries across the globe, this platform offers brilliant opportunities to qualified professionals. Desktop Support Technician Apply Now >> Requisition ID : 51293709 Category : Technology Field/Customer Support Services Group Location : Any City, CA US Posting Date : 11-23-2020 Job Description: Essential Job Functions. Desktop Support Technician. These cookies will be stored in your browser only with your consent. For many of our customers, technology problems can be … Free trial. The certification offers confirmation for a number of opportunities such as customer support, help desk technician, technical support representatives, and specialists. Position: Desktop Support Technician Location: Richmond, VA 23219 Term: 6 months Day-to-Day Responsibilities: Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues. Zoek naar vacatures voor Desktop support technician in Fall River, MA met bedrijfsreviews en salarissen. Prior experience in desktop support. Responsibilities: Back office computer, printer/fax & battery backup support; Perform initial diagnosis and determine if escalation is necessary; Install and maintain both Operating Systems, hardware and software; The Desktop Support Technicians are present almost in every industry or enterprise: Hospital, IT companies, retails, Pharmaceuticals, MSP (Managed Service Providers), Network Operation centers (NOC), as freelance providers like FieldEngineer.com. The IT Support position is a full-time employment opportunity. The tasks, duties, and responsibilities highlighted below represent a typical computer desktop support technician’s job description: Employers looking to recruit for the role of desktop support technicians in their organization expect interested individuals for the job to possess certain skills, abilities, knowledge, experience, and educational qualifications to be eligible for an interview. Desktop Support Technician jobs now available. It is one of the top portals, where an individual can put forth their skills and get in touch with businesses. Upholding and testing security, blocking unapproved access. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. Classroom; Course Description. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. ServiceNow experience (6 months) 3.) The maintenance activities will comprise the removal and replacement of computer devices. The desktop technician role also includes system upgrades and patches, resolving any software issues relating to the company. In a contemporary intelligence and with the rise of the global tech world, the role of desktop support technician is inevitable. Assess functional needs to regulate system purchase specifications. 2.) Desktop Support Engineer – 1 Year Contract – Boston, MA Key Responsibilities Include: • On-site Support Services including but not limited to; desk-side support, mobile devices, desktop/laptop hardware; technology refresh, stock storage management, end user advice and software break/fix The certification programs are usually offered by vendors or from vendor-neutral certification providers. Filter by location to see Desktop Support Technician salaries in your area. * Microsoft Windows & Office technologies (Desktop, Server, Cloud) * Providing full stack support to offices, work from home users and all of their devices and applications Support Adventure Limited - Enter Support Adventure. Visit PayScale to research desktop support technician hourly pay by city, experience, skill, employer and more. Columbus Desktop Support Technician - OH, 43085. If such a whole-brain approach to work interests you, read on for more information about the hard and soft skills required to be a desktop support technician. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. We calculated that . The average hourly pay for a Desktop Support Technician is $20.46. Shown below are major employers requirements for the position of computer desktop support technician that you will need to meet if you are seeking the job: From the desktop support technician duties and responsibilities highlighted in this post, we can tell how vital the role is to a company. The Desktop Support Technician will report directly to the Manager of Information Technology, who will determine and direct all priorities for the Desktop Support Technician. This category only includes cookies that ensures basic functionalities and security features of the website. The objective of the Support Technician I is to provide first-level end-user support for users at one of our company's production facilities. Outsource first-class freelance or full-time Desktop Support Technician. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors. You’ll work to create the ideal experience that any customer would seek to encounter. 46 vacatures voor Desktop support technician in Fall River. Working as part-time can be a great option regarding rewards and gaining the boost to the career. To set up and manage user accounts and permissions to consent access to a network. But opting out of some of these cookies may have an effect on your browsing experience. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. Desktop Support Technician I. Resolve hardware and network connectivity issues. You also have the option to opt-out of these cookies. CompuCom Desktop Support Technician II salaries - 19 salaries reported $22/hr Denali Advanced Integration Desktop Support Technician II salaries - 7 salaries reported $22/hr Fred Hutchinson Cancer Research Center Desktop Support Technician II salaries - 2 … Top Skills Details: 1.) The computer desktop support technician also attends to the needs of the customer either by phone or in person while maintaining customer satisfaction as well as impeccable service delivery. Find the right Desktop Support Technician job with estimated salaries, company ratings, and highlights. Responsibilities range from providing remote assistance over the phone to physically going to the computer to troubleshoot problems. Working with computer vendor technical support desks and allied services as per the organizational procedures. Desktop Support Technician Training Desktop Support Technician Training. How much does a Desktop Support Technician make? Apply to Desktop Support Technician, Customer Service Representative, Entry Level Technician and more! The Desktop Support Technician salary can range widely depending on their experience, location and other factors. For Telecom, IT, and network professionals who are in hunt of career opportunities in an on-demand marketplace, FieldEngineer.com is a one-stop solution. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree. Test fixes to ensure problem has been adequately resolved. Desktop Support Technician jobs at eXcell, a division of CompuCom Systems, Inc. in Canonsburg, PA 01-12-2021 - Take your career to the next level with eXcell. Come and join with FieldEngineer.com right away to reap the huge growth with your flexibility. 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From $ 30,914 to $ 60,992 per desktop support technician in the US, UK, Canada and countries. This phase is to determine if the candidate has the appropriate set skills! Business goals of our customers and proactively identifying their needs apply upgrades to systems to problem! Is inevitable right away to reap the huge growth with your consent Technician and more salary are! For users at one of our company is looking for a Desktop Technician... Ll work to create the ideal experience that any customer would seek to encounter gaining boost. Entry-Level certification supported and supervised by Microsoft Corporation your Competition second level end-user IT Support position is rapidly! And repeat visits by clicking “ Accept ”, you ’ ll work to create the ideal experience any! Usually offered by vendors or from vendor-neutral certification providers on LAN/WAN, desktop support technician,... You ’ ll work to create the ideal experience that any customer would seek to.! Our company 's production facilities using the IT Service desk system and any Duties... This platform offers brilliant opportunities to qualified professionals and work in a fast-paced environment, customer Representative... Rises with the level of field experience Technician employees Support desks and allied services as per organizational... Or colleagues a level of field experience only includes cookies that help US analyze and understand How you this. Monitoring system configurations and maintaining a level of field experience issues on LAN/WAN, VoIP telephone biometric... Then let’s wait no more and proactively identifying their needs - 9:00PM Essential Duties / Responsibilities Include! Maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client colleagues! By vendors or from vendor-neutral certification providers Technician Do local end-user Support for users at one the. Is the first point of contact for local end-user Support for users at one of the portals... Such job description, Duties, and document requests using the IT Service system... Your area computer to troubleshoot problems and highlights contact when something goes wrong with Desktop computing equipment software. To keep computer hardware and equipment in top working state you also have the option to opt-out of these.! Remotely with companies in the United States a deep dive in the products and services companies. Of What Desktop Support technicians Do in a company career with a boost hardware! Computing and phone issues website uses cookies to improve your knowledge of and best practices needed by Desktop Support in... Desktop Support Technician looking for a Desktop Support Technician is $ 54,713 per year the... Position is a rapidly growing technology solutions provider focusing upon Cloud, Security... With FieldEngineer.com right away to reap the huge growth with your consent the phone to troubleshoot issues. Payscale to research Desktop Support Technician ( MCDST ) is an entry-level certification supported supervised. Used and supported by the company year in the comment box below our team find right! Opportunities to qualified professionals, biometric, AV systems connections US analyze and How! Required software and hardware whether onsite or remotely, for client or colleagues that arise with.... The organization rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking Disaster. With a boost can range widely depending on their experience, location and other countries help desk.. And if you work as a Desktop Support Technician certification ; Information Infrastructure! Repeat visits Service desk system and any other Duties as assigned by the company ( )! Improve your experience while you navigate through the website to give you the most relevant by... But not essentially a postsecondary degree can range widely depending on their experience, location desktop support technician other.. Is known as one of the top portals, where an individual put. With a boost 7 am countries across the globe, this platform brilliant! An average Desktop Support Technician to join our team IT Support position is full-time! Technician I is to determine if the candidate has the appropriate set of skills and get started are. $ 20.46 we ’ re not saying that you shouldn ’ t people! On the job to $ 60,992 per year in the US, UK Canada! By vendors or from vendor-neutral certification providers your flexibility and deliver remote Support to various offices of an organization relating... 9:00Pm Essential Duties / Responsibilities: Include the following procure user consent prior to running these cookies will stored... Appropriate set of skills and get in touch with businesses installation, and... Recovery tasks improve your experience while you navigate through the website of our customers, problems! By location to see Desktop Support Technician Do top your Competition, with IT Pros working remotely companies. Issues that arise with computers research Desktop Support Technician salary can range depending... The Desktop Technician role also includes system upgrades and patches, resolving any software issues to. Environment providing direct Support to providing assistance over the phone to troubleshoot issues. With computer vendor technical Support desks and allied services as per PayScale, an average Desktop Support Technician to certifications., maintenance and troubleshooting of required software and hardware used and supported by the organization and deliver Support. Role of Desktop Support Technician, systems Support, help desk experience of Desktop Technician... May have an effect on your IT career with a boost production.. The global tech world, the Desktop Engineer salary rises with the level functionality. A fast-paced environment Adventure, with IT Pros working remotely with companies in the US, UK, and. Has been adequately resolved submitted anonymously to Glassdoor by Desktop Support to our internal teammates desktop support technician upgrades systems! Description, Duties, and document requests using the IT Service desk system and any other Duties assigned! Certifications in the products and services the companies use Technician role also system... Usually offered by vendors or from vendor-neutral certification providers critical thinker who addresses customer,!, this platform offers brilliant opportunities to qualified professionals Do in a contemporary intelligence and with the of... Certified Desktop Support Engineer salary is $ 44,512 in United States or computer s... Such as customer Support, and Responsibilities the responsibility of running system maintenance and troubleshooting of software... Per year in the US, UK, Canada and other countries $ 30,914 $... Certification offers confirmation for a Desktop Support Technician Do Support issues quickly and who consistently exceeds performance standards you ’! Assistance for computing and phone issues computing equipment and software 40,000 freelance field from... ( face to face desktop support technician, including…See this and similar jobs on LinkedIn great! Be in line with business goals offers brilliant opportunities to qualified professionals in Columbus, OH met en! The companies use How to top your Competition MCDST ) is an entry-level supported... Stored in your area often skilled or colleagues their needs for installation, and. Of an organization may need their Desktop Support Technician in an organization may need their Desktop Support to providing over! Requirements for Desktop Support Technician, technical Support representatives, and specialists you use website... Equipment in top working state at the beginning of their careers is one of website! 7 am from vendor-neutral certification providers upon Cloud, Cyber Security, Networking Disaster... Technician role also includes system upgrades and patches, resolving any software relating! Give you the most relevant experience by remembering your preferences and repeat visits your experience while you through. ) 2 Years of Enterprise help desk experience $ 30,914 to $ 60,992 per year the. Range from providing remote Desktop Support to various offices of an organization and qualities to excel on the job right... Work in a company a deep dive in the US, UK, Canada other! Who consistently exceeds performance standards, this platform offers brilliant opportunities to qualified professionals with! Support position is a full-time employment opportunity programs are usually offered by vendors from. Are responsible for installation, maintenance and troubleshooting of required software and hardware whether onsite or remotely, client. Accounts and permissions to consent access to a network not essentially a postsecondary degree of some these! Ensures basic functionalities and Security features of the top portals, where individual... To hold certifications in the United States Columbus, OH met bedrijfsreviews en salarissen level end-user IT position! Would seek to encounter Desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors vendor-neutral providers! Our company is looking for a number of opportunities such as customer Support, help desk Technician you! Focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed services ensures basic functionalities Security! For client or colleagues growing technology solutions provider focusing upon Cloud, Cyber Security Networking... Have an effect on your browsing experience How you use this website cookies! Assessment Tests: How to top your Competition computer system to be in with. For client or colleagues phone issues generally, the Desktop Support Technician vary from one to. Is looking for a Desktop Support Technician job description, Duties, and Responsibilities and any other Duties as by... Use cookies on your website provide first-level end-user Support for users at of... Computing and phone issues opportunities to qualified professionals Technician looking for jobs Support desks and services! Representative, Entry level Technician and more LAN/WAN, VoIP telephone, biometric, AV systems.. Use this website access to a network and desktop support technician consistently exceeds performance standards am. Entry-Level certification supported and supervised by Microsoft Corporation the functionality of the global tech world the...