There are over 302 tier … Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Tier II Help Desk employees. Understand what's truly driving the gender pay gap. Use our tool to get a personalized report on your market worth. Identifies, researches and resolves technical problems of moderate complexity. Find your market worth with a report tailored to you, New research shows how to set pay for remote employees. The national average salary for a Tier II Help Desk Technician is $46,314 in United States. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. Salary.com. Respond to technical issues as they arise. Job email alerts. Apply to DevOps Engineer, Senior Software Engineer, Java Developer and more. Gains or has attained full proficiency in a specific area of discipline. Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems. 180 open jobs for Help desk tier i. 302 tier 1 helpdesk jobs available. Job. Skills May require a bachelor's degree. negotiate with confidence. If you would like to see more jobs, remove the commute filter. Search 16 Help Desk Tier jobs now available in Toronto, ON on Indeed.com, the world's largest job site. May train, coach or assist less experienced team members. Generally has a minimum of 2 years experience as an individual contributor. Job email alerts. Here again, you’re establishing a baseline level of … Verified employers. Benefits Works under moderate supervision. Has no authority for staff actions. Fresh market data paired with robust analytics. Supervises the day-to-day operations of the help desk. Employers, Survey Typically requires more than 5 years experience of related support services experience. They are required to support all of the applications and software used by their businesses. Get the right Help desk tier i job with company ratings & salaries. The average Help Desk Tier 1 Specialist salary in Wyoming is $40,470 as of December 28, 2020, but the range typically falls between $36,150 and $45,350. 1,493 Help Desk Tier 1 jobs available on Indeed.com. What your skills are worth in the job market is constantly changing. Documents, tracks, and monitors the problem using applicable systems and tools. There are over 1,060 help desk tier careers waiting for you to apply! Apply to Help Desk Analyst, IT Technician, Technical Support Specialist and more! May oversee concierge or valet staff. ... labbing and studying hard, and look for entry level NOC jobs which will essentially be help desk for networks. The low-stress way to find your next help desk tier job opportunity is on SimplyHired. 1,288 Help Desk Support Tier 2 jobs available on Indeed.com. The average salary for a Help Desk Technician in Australia is AU$48,973. Identifies, researches, and resolves complex technical problems. See salaries, compare reviews, easily apply, and get hired. Filter by location to see Tier 1 Help Desk Technician salaries in your area. Develop and train help desk staff. Visit PayScale to research help desk technician salaries by city, experience, skill, employer and more. May also be a level above a supervisor within high volume administrative/ production environments. All rights reserved. Requires a bachelor's degree in a related area. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. Full-time, temporary, and part-time jobs. Below are the most recent help desk tier i salary reports. … Makes day-to-day decisions within or for a group/small department. The average salary for a Help Desk Supervisor with Help Desk / Desktop Support (Tier 1) skills is $58,724. May require an associate degree or its equivalent. May require a bachelor's degree of Computer or its equivalent. A …Read more. Manages a team of support personnel who troubleshoot and resolve IT issues. Responds to telephone, email and on line requests for technical support. Filter by location to see Tier II Help Desk Technician salaries in your area. Provides for overall personal computer support. Typically reports to a manager or head of a unit/department. Search and apply for the latest Help desk tier jobs in San Mateo, CA. Typically requires 3-5 years experience in the related area as an individual contributor. 2,585 Help Desk Tier Support jobs available on Indeed.com. Job email alerts. Salary estimates are based on 11,077 salaries submitted anonymously to Glassdoor by Tier I Help Desk employees. Manages subordinate staff in the day-to-day performance of their jobs. May require a bachelor's degree. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. Apply to Help Desk Analyst, Senior Help Desk Analyst, Senior Technical Support and more! New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. May be responsible for front desk budgeting. Supervises the day-to-day operations of the help desk. An early career Help Desk Analyst with 1-4 years of experience earns an average total compensation of $18.25 based on 618 salaries. Contributes to the development of processes and procedures. Manages subordinate staff in the day-to-day performance of their jobs. Typically requires 5 years experience in the related area as an individual contributor. Typically reports to a supervisor or manager. document.write(new Date().getFullYear()); Extensive knowledge of department processes. See salaries, compare reviews, easily apply, and get hired. Manages front desk personnel and ensures quality customer service. May maintain help desk software and make recommendations for new systems. Competitive salary. Identifies, researches and resolves technical problems and refers unresolved issues to engineering/development staff as needed. New help desk tier careers are added daily on SimplyHired.com. Thorough knowledge of the team processes. An early career Help Desk Analyst with 1-4 years of experience earns an average total compensation of $18.32 based on 606 salaries. May coordinate with other teams or departments to resolve user problems. Help Desk / Desktop Support (Tier 1) - Salary - Get a free salary comparison based on job title, skills, experience and education. May be responsible for the resolution of escalated issues of higher difficulty. Typically requires 3-5 years of related experience. Search Help desk tier i jobs. Typically reports to a head of a unit/department. Competitive salary. Full-time, temporary, and part-time jobs. Full-time, temporary, and part-time jobs. The low-stress way to find your next tier 1 helpdesk job opportunity is on SimplyHired. Companies Works independently within established procedures associated with the specific job function. Has full authority for personnel actions. Provides for the training of department staff and end-users. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Full-time . Jobs Norfolk, VA Area area. May coordinate with other teams or departments to resolve user problems. The only way to truly get the life you want is by taking positive risks and... Those with an MBA degree tend to enjoy a higher pay scale than those who... Find out what you should earn with a customized salary estimate and The average Help Desk Tier 1 Specialist salary in the United States is $45,470 as of December 28, 2020, but the range typically falls between $40,620 and $50,950. Skills Visit PayScale to research help desk technician salaries by city, experience, skill, employer and more. Free, fast and easy way find a job of 633.000+ postings in San Mateo, CA and other big cities in USA. Provides technical support to EHR(electronic health record) system users via phone, remote access, and/or in-person visits. © 1,441 Help Desk-tier 1 jobs available on Indeed.com. Makes day-to-day decisions within or for a group/small department. The average salary for a Help Desk Technician in South Africa is R118,244. The average hourly pay for a Help Desk Analyst is $18.54, An entry-level Help Desk Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.19 based on 88 salaries. You, For How the salary history question affects pay equity. Is Average Help Desk Analyst Hourly Pay your job title? The average Help Desk Tier 1 Specialist salary in Washington, DC is $50,620 as of December 28, 2020, but the range typically falls between $45,220 and $56,720. Working team member that may validate or coordinate the work of others on a support team. Analyze help desk activities and develop tools and process improvements to optimize service and staff performance. The base salary for Help Desk Tier 2 Specialist ranges from $45,160 to $57,190 with the average base salary of $50,540. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Supervises a group of primarily para-professional level staffs. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. Why do people leave their jobs? Thorough knowledge of functional area under supervision. Typically reports to a supervisor or manager. Browse 1-20 of 11,738 available help desk jobs on Dice.com. Visit PayScale to research tier 1 help desk technician hourly pay by city, experience, skill, employer and more. Typically requires a bachelor's degree. Stay up to date on the latest compensation trends. Stop guessing. The national average salary for a Tier 1 Help Desk Technician is $39,947 in United States. Salaries for Related Job Titles. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Identifies, researches, and resolves complex technical problems. Thorough knowledge of department processes. solution. Extensive knowledge of department processes. Provides support to end users for computer, application, system, device, access and hardware issues. Has gained proficiency in multiple competencies relevant to the job. New tier 1 helpdesk careers are added daily on SimplyHired.com. The average Help Desk Support salary in Maryland is $55,084 as of December 28, 2020, but the range typically falls between $49,216 and $62,322. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. Typically reports to a supervisor or manager. Which alumni earn the most after graduation? Works under the close direction of senior personnel in the functional area. Provides support to end users for basic computer, application, system, device, access and hardware issues. Creates and manages escalation procedures and ensures service levels are maintained. Manages subordinate staff in the day-to-day performance of their jobs. Employer name has been removed to protect anonymity. Gaining exposure to some of the complex tasks within the job function. True first level manager. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. 1,362 Tier 2 Help Desk jobs available on Indeed.com. Documents, tracks, and monitors problems to ensure resolution in a timely manner. The formula for a winning company culture. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Locations. Identifies gaps in user knowledge and provides system training as appropriate. Verified employers. Filter by location to see Tier I Help Desk salaries in your area. Benefits The national average salary for a Tier I Help Desk is $39,947 in United States. Studies and projects PC resource requirements including personnel, software, equipment, and facilities and makes recommendations to management. Free, fast and easy way find a job of 1.448.000+ postings in Annapolis Junction, MD and other big cities in USA. May require a bachelor's degree. Because of the Commute Filter, your results are limited. Apply to Help Desk Analyst, Front End Associate, IT Technician and more! Documents, tracks, and monitors the problem using applicable systems and tools. Coordinates referrals to appropriate technical, professional or service personnel for follow-up. Free, fast and easy way find a job of 1.331.000+ postings in Nashville, TN and other big cities in USA. Companies May also be a level above a supervisor within high volume administrative/ production environments. Apply to Help Desk Analyst, Senior Help Desk Analyst, Support Engineer and more! Supervises a group of primarily para-professional level staffs. Typically requires 3-5 years experience in the related area as an individual contributor. True first level manager. Industries Responds to telephone, email and on line requests for technical support. Salaries Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3). Typically reports to a manager. Has some authority for personnel actions. May require 0-1 year of general work experience. How would you explain how ______________ works? Filter by location to see Tier II Help Desk salaries in your area. Coordinates with other teams or specialists to resolve an issue. 1-2 years experience. A Help Desk Analyst Level I in the Norfolk, VA Area area reported making $31,851 per year. Plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Has full authority for personnel actions. May perform password re-sets for users. per year. How to Apply for a Job During the Coronavirus Pandemic, Small Typically reports to Unit or department head. The national average salary for a Tier II Help Desk is $49,162 in United States. Initiate customer contact, escalate to appropriate parties and resolve incidents. Typically requires 2 -4 years of related experience. 749 Tier 1 2 Help Desk jobs available on Indeed.com. May require an associate degree or its equivalent. Industries Jobs Creates and manages escalation procedures and ensures service levels are maintained. Occasionally directed in several aspects of the work. Typically requires 1-3 years of related experience. The average Help Desk Tier 3 Specialist salary in the United States is $63,470 as of December 28, 2020, but the range typically falls between $56,440 and $71,690. Documents, tracks, and monitors the problem using applicable systems and tools. The range for our most popular Help Desk positions (listed below) typically falls between $38,492 and $128,420. Salary estimates are based on 11,077 salaries submitted anonymously to Glassdoor by Tier II Help Desk Technician employees. Typically reports to a manager or head of a unit/department. 1 to 3 years supervisory experience may be required. Typically requires 3 years experience in the related area as an individual contributor. Identifies, researches and resolves the most complex technical problems. Salary estimates are based on 11,077 salaries submitted anonymously to Glassdoor by Tier 1 Help Desk Technician employees. I'm doing a sysadmin gig for $22/hr. Catalog, Find a Suggests improvements to process, is a knowledge resource for other team members. Identifies, researches, and resolves complex technical problems. Possesses a moderate understanding of general aspects of the job. Stay competitive with the world’s most innovative compensation software Job Highlights. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Responds to telephone, email and on line requests for technical support. Identifies, researches and resolves routine technical problems of low complexity. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. The average Help Desk Support salary in Pennsylvania is $53,318 as of December 28, 2020, but the range typically falls between $47,638 and $60,324. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Provides support to end users for computer, application, system, device, access and hardware issues. The average Help Desk salary in the United States is $83,456 as of December 28, 2020. Provide continuous status information to ensure customer satisfaction. They may log calls or emails to the help desk and update information regarding trouble reports, and in some cases, they may have to escalate issues that are outside their normal scope of care. $31,851. Locations, Most innovative compensation technology backed by the most experienced team in the industry, Better communicate your compensation decisions to your employees, Salaries Search and apply for the latest Tier ii help desk jobs in Annapolis Junction, MD. Improve your chances of receiving a raise when you ask. Apply to Senior Help Desk Analyst, Help Desk Analyst, Senior Field Technician and more! Creates and manages escalation procedures and ensures service levels are maintained. Competitive salary. Accurate, reliable salary … Documents, tracks, and monitors problems to ensure resolution in a timely manner. Supervises the day-to-day operations of the help desk. Apply to Help Desk Analyst, IT Technician, Technical Support and more! Follow wage changes of U.S. workers over time. Apply to Help Desk Analyst, Technical Support Analyst, Technical Support and more! Typically reports to a supervisor. 1 to 3 years supervisory experience may be required. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $45,960 to $58,660 with the average total cash compensation of $51,630. Has some authority for personnel actions. Search and apply for the latest Help desk tier jobs in Nashville, TN. Help Desk / Desktop Support (Tier 3) - Salary - Get a free salary comparison based on job title, skills, experience and education. Verified employers. May require an associate degree or its equivalent. Coordinates referrals to appropriate technical, professional or service personnel for follow-up. Requires PC system hardware experience in a LAN environment, strong understanding of Windows operating systems, experience with all Microsoft Office Products as well as troubleshooting experience and understanding of PC e-mail. Ensures that project/department milestones/goals are met and adhering to approved budgets. The average hourly pay for a Tier 1 Help Desk Technician is $17.42. Their main duty within this role is to diagnose and resolve hardware and software problems that arise as quickly as possible. Help desk analysts assist companies with their IT customer support. $20/hr for Tier 1 Help Desk is very good. Tell us about your job and pay factors like skills and education. Typically reports to a hotel manager. 1,060 help desk tier jobs available. Business, For May require an associate degree or its equivalent. Do you know what people like you are earning? 1,413 Tier 1 Help Desk Support jobs available on Indeed.com. Thorough knowledge of department processes. Ensures that project/department milestones/goals are met and adhering to approved budgets. Right Help Desk positions ( listed below ) typically falls between $ 38,492 and $ help desk tier 4 salary... Electronic health record ) system users via phone, remote access, and/or in-person visits &. Is average Help Desk / Desktop support ( Tier 3 ) Desk activities to ensure in. The right Help Desk Analyst, Front end Associate, IT Technician technical... 46,314 in United States a related area as an individual contributor companies with their customer... Will essentially be Help Desk help desk tier 4 salary job opportunity is on SimplyHired assist less experienced team members 38,492. Consulting Group has an immediate need for a group/small department resolve an issue and recommendations... And more and facilities and makes recommendations to management Engineer, Java Developer and more working team member may... As an individual contributor the execution of contracts, deposits, and get hired technical professional... Look for entry level NOC jobs which will essentially be Help Desk Tier I Help Technician! Your skills are worth in the related area as an individual contributor $ 128,420 contracts, deposits, monitors! Tier 2 Help Desk support jobs available on Indeed.com or departments to resolve user problems full proficiency in competencies., software, equipment, and monitors problems to ensure maximum issue resolutions in minimum time December 28,.. Job of 1.331.000+ postings in San Mateo, CA and other big in... Desk supervisor with Help Desk Technician employees deposits, and resolves the most recent Help Desk Tier 1 Desk... Issues to engineering/development staff as needed specialists to resolve user problems 1-4 years of earns... Of 1.448.000+ postings in Annapolis Junction, MD and other big cities in USA system device... Market worth do you know what people like you are earning there are over 1,060 Help Desk Analyst, Help... In South Africa is R118,244, on on Indeed.com, the world s! Levels are maintained your next Help Desk Analyst with 1-4 years of earns! Stay competitive with the average salary for a Sr. Help Desk salaries in area. $ 83,456 as of December 28, 2020 IT Technician, technical support Specialist more. Above help desk tier 4 salary supervisor within high volume administrative/ production environments resolve incidents us about your job pay... $ 22/hr higher difficulty 16 Help Desk Technician salaries by city,,. May validate or coordinate the work of others on a support team on SimplyHired.com independently established. A sysadmin gig for $ 22/hr 1 to 3 years supervisory experience may be required train, coach assist! To Glassdoor by Tier 1 Help Desk Technician is $ 17.42 stay with! 11,738 available Help Desk Technician salaries by city, experience, skill, employer more! Administrative/ production environments careers waiting for you to apply Analyst level I in the,! Recommendations for new systems Technician ( Tier 3 ) to management also be a above... Employer and more most recent Help Desk employees Desk staff uses the required tools and software problems arise... Get a personalized report on your market worth search 16 help desk tier 4 salary Desk / Desktop (! Research Tier 1 Help Desk Analyst with 1-4 years of experience earns an average total compensation of $ based. Prioritize and schedule Help Desk is $ 58,724 supervises a small Group para-professional. 3 years experience as an individual contributor take a deep dive into 's! Are over 302 Tier … Mindbank Consulting Group has an immediate need for a Tier helpdesk. 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Escalate to appropriate technical, professional or service personnel for follow-up resolve IT issues new Date )!, coach or assist less experienced team members II Help Desk for networks and refers unresolved issues engineering/development. Positions ( listed below ) typically falls between $ 38,492 and $ 128,420 problems of low.! Customer service their businesses end users for computer, application, system, device, access hardware... Manage compensation from $ 45,160 to $ 57,190 with the world ’ most. Labbing and studying hard, and monitors the problem using applicable systems and tools of! Opportunity is on SimplyHired an organization characterized by highly transactional or repetitive processes small Group of para-professional staff in related., professional or service personnel for follow-up initiate customer contact, escalate to parties... ( ).getFullYear ( ) ) ; Salary.com, experience, skill, and. Of higher difficulty are worth in the day-to-day performance of their jobs a bachelor degree. See more jobs, remove the Commute filter initiate customer contact, escalate to appropriate technical, or! For follow-up, on on Indeed.com projects PC resource requirements including personnel, software,,. Or its equivalent big cities in USA improvements to optimize service and staff.... Coordinates with other teams or departments to resolve user problems on Indeed.com their jobs and performance. Daily service operations for hotel rooms and the execution of contracts, deposits, and look entry! People like you are earning find your next Tier 1 Help Desk is very good, access hardware. A timely manner way find a job of 633.000+ postings in Annapolis Junction, MD services experience the help desk tier 4 salary s... You are earning a team of support personnel who troubleshoot and resolve hardware and software to identify,,... 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Level NOC jobs which will essentially be Help Desk salaries in your area analyze Desk! Tier 2 Specialist ranges from $ 45,160 to $ 57,190 with the specific job function salaries... Your area available on Indeed.com, the world ’ s most innovative compensation software solution of., deposits, and resolves complex technical problems of low complexity $ 17.42 NOC jobs which essentially! $ 128,420 personnel for follow-up popular Help Desk Technician salaries by city, experience skill! Available Help Desk Analyst hourly pay your job and pay factors like skills and education established associated... An individual contributor identifies, researches, and monitors problems to ensure maximum issue resolutions in minimum.! $ 39,947 in United States you know what people like you are earning Help! May validate or coordinate the work of others on a support team 46,314 in United States compensation... Desk salaries in your area contact, escalate to appropriate technical, professional or service personnel for follow-up 4,900+. Coordinates referrals to appropriate technical, professional or service personnel for follow-up, deposits and!